patient experience
publication date
Telehealth
Ochsner Health Taps AI for Patient Messaging Pilot
Physicians will review every response before they're sent to patients to ensure the 'human touch.'
Revenue Cycle
How Health Insurers Have Made Appealing Denials So Complicated
Health insurers reject millions of claims for treatment every year in America. Corporate insiders, recordings, and internal emails expose the...
Pharma
Save Billions or Stick with Humira? Drug Brokers Steer Americans to the Costly Choice
The biggest hitch seems to be the PBMs.
Innovation
eConsults Offer a Virtual Platform to Improve Specialist Access
A pilot program in Maine is proving the value of a telemedicine network that links remote primary care providers with...
Telehealth
CHS, Mindoula Partnership Integrates Virtual Mental Healthcare in Primary Care Venues
Maryland-based Mindoula has a footprint in 23 states and the District of Columbia.
Telehealth
Pearl Health Partnership Accelerates Walgreens' Value-Based Care Push
The announcement comes just one week Walgreens CEO Rosalind Brewer's sudden departure.
Technology
'Dr. Google' Meets Its Match: Dr. ChatGPT
The relative proficiency of ChatGPT, which debuted in November 2022, has been a surprise to clinicians.
Innovation
Geisinger, Best Buy Expand RPM Partnership
The health system is reporting positive results from a chronic care management program launched in 2021, and now wants the...
Innovation
Memphis Project Brings Primary Care to Urban YMCAs
A new partnership will open primary care clinics in select YMCAs around Memphis, offering more convenient access to care for...
Technology
For the CIO, Digital Health Transformation Begins With a Data Strategy
Northwell Health SVP and CIO Sophy Lu says health systems have to embrace consumerism?and the technology needed to support it?to...
Technology
OSF Healthcare Tests AI Tool to Schedule Advanced Care Planning
The tool aims to predict a patient's chances of dying within 5-90 days of admission, helping care teams to decide...
Revenue Cycle
Vendor Overload: Is Pairing Down in Rev Cycle Imminent?
When it comes to improving patient billing and payment processes, there's a bright future for vendor consolidation.